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Last Updated
11/19/24

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Lead Change Implementation Analyst Discern Rules

This job posting is for a Lead Change Implementation Analyst position at Oracle in Boise, Idaho. The role is responsible for performing solution-related service request configuration for application maintenance. This includes capturing requirements, determining scope of work, implementing changes, and testing workflows. The ideal candidate will have experience in Cerner Millennium, be highly skilled at prioritizing work, and have strong problem-solving skills.
The Lead Change Implementation Analyst position is an entry-level support job in Support Services, Global Services organization. This role is responsible for performing solution-related service request configuration for application maintenance. This person will perform scope assessment by capturing information, using application tools for configuring the system, applying and implementing the change management processes, presenting and shadowing end users, and testing workflows for accuracy of configuration. They will also perform high-level consultation on solution best practices and standards of build. This resource is a contractually committed, client-facing function to deliver a fixed fee agreement with service level requirements. If the service level requirements are not met, we will pay a portion of revenue back to the client and additionally be at risk of the client being able to opt out of the contract, both resulting in reduced revenue.  **Basic

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